Amanda Berry 911 call dispatcher investigation to be complete in 2 to 3 weeks

CLEVELAND - New details were release Friday in the investigation of Amanda Berry's 911 handler.

A Cleveland City Hall representative said the city expects the investigation to take another two to three weeks to complete.

The investigation was launched after the May 6 rescues of Berry, Gina DeJesus, Michelle Knight and Berry's 6-year-old daughter. ( Amanda Berry's call to 911: )

Amanda Berry called 911 from a neighbor's phone after breaking through the front door of captor Ariel Castro's home on Seymour Avenue, with the help of neighbors.

The dispatcher is under fire for possibly using inappropriate language and not following procedures.

Cleveland City Hall said they sent their internal investigation to a second law enforcement agency for a second look.

Results should be back in late August, early September, nearly four months after the Cleveland women were rescued.

Meanwhile, Ariel Castro has since been arrested, sentenced and sent to prison.

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