Troubleshooter, Money, Consumer | Cleveland, Ohio | NewsChannel 5 WEWS-TV

CLE man claims he was hit by a bus

Alex Howe claimed he was hit by a Cleveland school bus while riding his bike back on Nov. 13. Howe reports he's doing fine, but said his only…

CLE man claims he was hit by a bus

Lorain woman's car wrongly repossessed

Sandra Lopez explained her Dodge Stratus was mistakenly towed from her driveway, even though she showed the tow truck operator the title to her car.

Lorain woman's car wrongly repossessed

How to make a smart holiday donation

The Ohio Attorney General and the Better Business Bureau have on-line resources to help you make the right charity choice this holiday season.

How to make a smart holiday donation

CLE woman: Bank error froze all my funds

Judy Bair reports a banking card that was supposed to be canceled got into the wrong hands, producing dozens of bogus withdrawals out of her…

CLE woman: Bank error froze all my funds

More officers to help with I-90 closure

Cleveland Safety Director Martin Flask reports 15 additional police officers will be assigned to help with traffic issues caused by the…

More officers to help with I-90 closure

Con artists go door-to-door in Eastlake

Eastlake police say fast talking door-to-door con artist are targeting seniors in their community.

Con artists go door-to-door in Eastlake

Fraud forum addresses holiday scams

Ohio Attorney General Mike DeWine warned consumers about a series of potential scams they may be exposed to this coming holiday season.

Fraud forum addresses holiday scams

Can you recognize the latest scams?

Ohio Attorney General Mike DeWine wants consumers to be keenly aware of potential scams and fraud that may come their way this holiday season.

Can you recognize the latest scams?

North Royalton woman waits for repairs

Noreen Anderson paid nearly $1,000 dollars to have the storm drain pipes replaced at her home, but the contractor left her lot littered with…

North Royalton woman waits for repairs

Elyria woman taken by fake DEA agents

Heather Forgerty of Elyria wired $500 to con artists posing as DEA agents. Fogerty reports she was told she faced drug charges and would go…

Elyria woman taken by fake DEA agents

CLE Heights woman fights for PS4 order

Kimberly Coleman placed her Christmas pre-order for a Playstation 4 on Oct. 28, but was told ten days later her order was canceled.

CLE Heights woman fights for PS4 order

Lawsuit filed against Mentor tour group

Ohio Attorney General Mike DeWine filed a lawsuit against Tours of the Month Inc. in Mentor for allegedly accepting money for vacation…

Lawsuit filed against Mentor tour group

Viewers respond to our SSA investigation

Viewers respond to our SSA investigation

Our 5 On Your side investigation into problems with how your social security benefits are handed out has tens of thousands of people around…

Get a pension, Social Security takes money away

Get a pension, Social Security takes money away

News 5 has seen a flood of complaints from across the country about Social Security and how difficult it can be to get what you deserve. It…

CPD makes progress, 'significant work' remains

CPD makes progress, 'significant work' remains

A newly released report by the independent monitor overseeing federally-mandated reforms found the Cleveland Division of Police has made…

Broken Roads: Grade your street

Broken Roads: Grade your street

In 2016, On Your Side Investigators uncovered the City of Cleveland used an outdated and inconsistent road repair system for years. In…

Mice eat car wiring, causing hundreds in damage

Store brands vs. name brands: When to go generic

Pumpkin spice crazy: Has the trend gone too far?

Wife angry hubby required for repair estimate

How one bad review can hurt a good business

Holiday creep means Christmas already in stores

Troubleshooter Joe Pagonakis

Troubleshooter Joe Pagonakis

Email: Pagonakis@wews.com Twitter: @ joeonyourside Facebook: facebook.com/joeonyourside

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