More people in Cleveland are having trouble with their purchases. That's according to a new report released today.
In 2015, The Better Business Bureau Serving Greater Cleveland received thousands of complaints, totaling more than $11 million. That's 31 percent more than the value of 2014's complaints.
The BBB received 8,640 complaints, 2 percent more than in 2014.
What areas get the most complaints? Number one and two deal with new and used vehicles, which could be the purchases themselves or servicing the cars. Number three is television, cable and satellite providers. Collection agencies and property management services round out the top 5.
The BBB reported cars have been and are a big concern with consumers. "Sometimes they're telling us the vehicle was really misrepresented by the salesperson as being in a better condition than what the consumer found it to be when they drove it home and couldn't start it the next day," said BBB President & CEO Sue McConnell.
Just remember when you buy a car "as is", that's what it means. There are no guarantees or warranties. Best advice is to have your mechanic look over a car before you buy it.
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