Closed Captioning Contact

For Closed Captioning Concerns, please Call or Email:

216-431-3688 [phone]
216-431-4210 [fax]

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

ATTN: Sal Iacia
Director of Engineering
3001 Euclid Avenue
Cleveland, OH 44115

Before sending a formal written complaint, we recommend you first contact us via phone or email. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.