Garbage truck rips cable lines off Euclid man's home, and now no one is fixing it

Posted at 6:00 AM, Jun 26, 2017
and last updated 2017-06-26 10:10:22-04

It's a big mess for a man in Euclid after a garbage truck causes damages to his home. Should be simple to fix, right? Nope.

"I've lived here for 33 years and this is the way it's been,” said Rich Keyser while showing News 5 where his utility lines have been on the side of his house. What’s new is the ripped-up siding

"They pretty much have said this is my problem,” Keyser said.

About a month ago, Keyser said a Kimble truck rolled by, hitting the cable lines going to his house. That yanked the lines right out of the side of the home, tearing through the siding.

"The house was fine before the trash guy came through and it was torn up after he left,” Keyser said. “When I hear people say, ‘Not my problem…your problem,’ when there's damage to my home, I go right back to accountability.”

But, so far, no one is owning up.

Kimble has said it’s not at fault. The company even sent Keyser a recent court case it won with a similar accident involving its truck and a wire that the company said was not up to code. It was too low.

Then the city of Euclid told Keyser he has to take it up with Kimble.

News 5 went straight to Euclid City Hall. We were stopped at the front desk. Later, we were handed a phone with the secretary of the city’s Service Director Dan Knecht on the other end. She told us we should contact Kimble.

News 5 informed her that the utility lines have been there for 33 years and nothing like this has ever happened. Plus, if the wires were too low, then just in Keyser’s neighborhood alone there could be numerous code violations because we witnessed low lines while doing this story.

We have not heard a word back from Director Knecht.

Utility companies fixed the lines, but Keyser’s home is still a mess.

"I think if this was something that happened to them and it was either Kimble or the city of Euclid, this would have been rectified immediately,” said Keyser. “But because I'm a citizen who pays taxes, (the attitude is) 'ehh! Who cares? Move on.'"

Kimble has questioned how the lines were installed on Keyser's home.

News 5 has reached out to two cable companies who are researching the case as we speak.