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Dominion Energy completing repairs, restoring gas to customers

Posted at 1:08 PM, Jan 23, 2022

AKRON, Ohio — Dominion Energy has begun restoring service to customers in Downtown Akron following a weekend power outage.

Around 100 Dominion Energy customers, both residential and commercial, in Downtown Akron were affected.

Technicians from Akron, Cleveland, Ashtabula, Canton and Youngstown are working until all power is restored.

Impacted customers will continue to be offered overnight accommodations while their service is being restored. Customers who need shelter for the night are urged to call Dominion Energy at, 1-877-542-2630.

Dominion said once repairs are completed, the company will reach out to customers to have their services restored. Natural gas meters should only be turned on by Dominion Energy or a Dominion Energy contractor.

Customers on the following streets and blocks are affected:

  • W. Exchange Street from Bell Street to Water Street.
  • W. Cedar Street from Bell Street W. Bowery Street.
  • W. Bowery Street from W. State Street to W. Exchange Street.
  • Locust Street from W. Cedar Street to W. Exchange Street.
  • Pine Street to W. Cedar Street.
  • A portion of W. Chestnut Street from Pine Street.
  • Wabash Avenue, Bishop Street and Bonnie Brae Avenue between W. Exchange Street and W. Cedar Street.

Warming shelters are available. The Mason Community Learning Center, located at 700 E. Exchange Street in Akron, will be open until 10 p.m. for customers. Other warming centers can be found here.

Here are tips on how to prevent damage to the pipes in your home:

  • Let water from your faucet drip. A trickle of water might be all it takes to keep your pipes from freezing.
  • Open cabinet doors. This allows any heat to travel to un-insulated pipes under sinks and appliances near exterior walls.
  • Or you may choose to shut off the water and drain the water system. Be aware that if you have a fire protection sprinkler system, it may be de-activated when you shut off the water. 

RELATED: Some Dominion Energy customers in Downtown Akron without natural gas