Parents complain of long lines and unbearable temps at Cleveland Jurassic Quest exhibit

Posted at 11:12 AM, Sep 19, 2017
and last updated 2017-09-19 11:12:45-04

Droves of parents brought their kids to check out the animatronic dinosaurs at the Jurassic Quest show at the I-X center over the weekend. But now they say they were faced with long lines, overpriced tickets, and unbearable temperatures.

Jurassic Quest promises a glimpse into the land before time, including 80 life-size dinosaurs, some animatronic.

“I heard about it a couple of weeks ago, brought it up to the family to take my boyfriend’s sister to,” said Samantha  Bieda.


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Bieda says the 10-year-old is interested in dinosaurs, so they decided to make a day of it.

“The adult tickets were $20 each. The kid’s VIP wristband was $35 and then the additional $10 for parking," said Bieda.

But Bieda says within the first 15 minutes, the event started to fall short of their expectations.

“They had like 5 or 6 different dinosaurs. She got on one of the shorter lines first and it still took forever to get through the line and the ride was probably 30 seconds to a minute,” said Bieda.

Besides the long wait for rides, Beida says the temperature inside the venue was unbearable.

“When we walked outside it was cooler outside than inside,” said Bieda.

And with just one look on Jurassic Quest’s Facebook page, you can see a number of families had similar complaints. So much so, the IX center also issued a statement making it clear they are not associated with the event.

“I don’t know if they just didn’t expect such a good turn out however you can’t only plan to have only so many people,” said Bieda.
According to Facebook users, Jurassic Quest has started refunding some attendees. The I-X center has provided the following email to reach the company,