911 malfunctioning in Summit County, residents asked to call administrative line for emergencies

The Summit County Sheriff's Office is asking residents to use the department's administrative line in lieu of 911 to report any emergencies due to a call center malfunction.

Authorities said crews are working to repair the issue.

Residents in the following communities are asked to call 330-643-2181 instead of 911 until further notice.

  • Northfield Center Township
  • Twinsburg Township
  • Coventry Township
  • City of Green
  • Summit Metroparks
  • Springfield Township 
  • Village of Lakemore

No details were released on what caused the malfunction. This story will be updated.

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