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911 malfunctioning in Summit County, residents asked to call administrative line for emergencies

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The Summit County Sheriff's Office is asking residents to use the department's administrative line in lieu of 911 to report any emergencies due to a call center malfunction.

Authorities said crews are working to repair the issue.

Residents in the following communities are asked to call 330-643-2181 instead of 911 until further notice.

  • Northfield Center Township
  • Twinsburg Township
  • Coventry Township
  • City of Green
  • Summit Metroparks
  • Springfield Township 
  • Village of Lakemore

No details were released on what caused the malfunction. This story will be updated.