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Ohio Department of Job and Family Services rolls out new mobile app for child support services

Posted at 7:23 AM, Oct 29, 2020
and last updated 2020-10-29 07:23:31-04

COLUMBUS, Ohio — Every year the state of Ohio collects and distributes about $2 billion in child support for one million children. With that many cases across 88 counties, the department is turning to technology to streamline information for parents and caregivers.

The state just rolled out a new mobile app that allows users to access secure information regarding their child support case.

The free app will also provide a way for parents to make payments, review past payments, choose how to receive payments, message support workers and find information about their local child support office.

The director for the Ohio Department of Job and Family services said the app has taken some time to develop but added that it will be a great tool for a lot of parents.

"This is really the product of just some really great thinking as far as how to keep using technology in ways that still are personal, and target the specific needs of the Ohioans that we serve," said Kimberly Hall, of ODJFS.

The app is available for Apple and Android users.