Broken fridges hinder Christmas festivities

Posted at 4:18 PM, Dec 24, 2015
and last updated 2015-12-24 17:42:07-05

A Maple Heights mother is down on her luck. After having problems with a local store, she turned to Newschannel 5 for help.

Tennisha Simpson told us since November she's lost hundreds of dollars worth of food over Thanksgiving and this holiday season.

In the beginning of November, Simpson told us she bought a refrigerator from a Cleveland-area store only to have it go out on her a couple of weeks later. She said after the first fridge didn't work, the store sent out another fridge and two days later that one was acting up. Simpson, a mother of 4, told me she lost $400 worth of food right at Thanksgiving.

The store sent a third fridge recently, but it's now sitting in the middle of her kitchen because it doesn't fit in the right space. That has forced her to move the kitchen table and the kids are now eating on the floor.

Because she's spent so much money trying to replace food during all the breakdowns, Simpson told us it's going to be a tough Christmas for the kids.

“I spent their Christmas money. I don't have a Christmas tree,” said Simpson. “I spent all their money...for the Christmas stuff on food that I had to go buy yesterday and I only had a little bit of that."

The good news is that we were able to call the store and they were very responsive, telling us a new fridge is on its way today just in time for Christmas. Because they acted so quickly, we’re not mentioning the store's name, but if store reps don’t follow through, we will have an update for you.


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