How delivery services are protecting workers from coronavirus as need for deliveries rises

Posted at 6:32 PM, Mar 10, 2020
and last updated 2020-03-10 18:32:31-04

CLEVELAND — Delivery services that come right to your door would prevent a lot of us from going out in big crowds and possibly getting exposed to coronavirus. But the delivery companies we all use also have to protect their workers.

In a statement. UPS said they've come up with a protocol for drivers that includes protection supplies. They are still flying in and out of china to support demand and deliver relief supplies like protective medical gear.

FedEx said they are still operating flights in and out of impacted areas as local conditions and restrictions allow, while also taking extra precautions for flight teams.

Postmates and GrubHub will now offer no-contact food deliveries, which means customers can meet their driver at the door or curbside, as they have before, or just have the deliveries left at the door.

DoorDash has new protocols for cleaning cars and insulated delivery bags.

Uber and Lyft have also come out with recommendations for drivers to help prevent the spread of coronavirus, like staying home if they feel sick and disinfecting commonly-touched surfaces in their cars.

“If delivery services can get ahead of this and adapt their operating systems, increase their capacity, this could be a huge kind of blessing,” said Karen Girotra, a professor of business at Cornell Tech.

Amazon is letting certain employees work from home and offering paid time off for things like office or warehouse positions.

What Happened Now?