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Residents: Indian Hills apartment complex elevators don't work, drug deals happen in lobby

Posted at 8:23 AM, Aug 24, 2019
and last updated 2019-08-24 08:23:44-04

EUCLID, Ohio — Euclid residents say they're complaining, yet again, about the Indian Hills apartment complex that's designated for the city's senior citizens.

The main issue, they say, is there is only one working elevator most of the time and sometimes it malfunctions.

"My mom and myself got stuck this morning, we were coming down the one and couldn't even get off, had to take the elevator back up in order to get off another floor and then walk down the stairs," Audrey Moore said. "It don't make sense."

Moore has lived at Indian Hills for nearly three years. She says she's been stuck in the elevator so many times she prays before she steps inside.

"Lord ride with me, that's all I can say, Lord ride with me Jesus," she said.

RELATED: Euclid senior trapped in apartment elevator for hours, residents share safety concerns

It isn't just the elevators the residents have issues with.

"It's a lot of drug activity going on, a little prostitution on the side, just a whole bunch of stuff that you really don't want in a senior community," said a resident who wants to remain anonymous.

Brenda Greene says management puts too much pressure on the residents to keep things safe.

"The serious stuff you don't care about, 'Did you tell security?' Tell security for what? You think they're going to be there when security gets here? That's ridiculous," Greene said.

News 5 reached out to the management at Indian Hills and they talked to us over the phone.

Danielle Novak, the managing director says they are aware of the elevator problems and have maintenance staff on hand who are working to fix the issues.

In response to the drug activity she said " We have security in place and a working relationship with the Euclid Police Department. We address all the issues we can with both legal action and through the police."