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'Words can't express the pain we are going through': Family pleads for info on missing 28-year-old woman last seen in May 2019

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BRATENAHL, Ohio — Family members of 28-year-old Paige Coffey, who was last seen on May 7, 2019, is pleading for information on her disappearance. For the last nine months, her family has been living a nightmare as their sister, daughter and niece disappeared last year.

"She was an all-American girl," Coffey's aunt said during a news conference.

Coffey was last seen at a retail store in Steelyard Commons on May 7, 2019. Coffey's disappearance has been agonizing for her family who says there is no way she would have not talked to any of her family members in nine months.

Her family described Coffey as very artistic with a great personality and was always reliable and dependable.

Before her disappearance, she was working at Torrid, a retail store in Macedonia. She lived occasionally with her grandmother in Bratenahl.

"She is a wonderful young lady and very close to her family. She would never have just walked away," her aunt said.

Authorities are offering a $5,000 reward for information that leads to her location.

"We feel something, I can't say whether it's criminal or not, happened. I don’t think she is on a sunny beach because if she was I would be there with her. We just felt like it’s just not like her. She talked to her mom all the time" her aunt said.

Coffey has ties to South Euclid, Macedonia, Oakwood and Copley.

Anyone with information regarding her whereabouts is asked to call the tipline at 216-622-6842.

RELATED: Bratenahl police looking for missing 27-year-old woman last seen May 1