"There weren't any reviews on the chairs not being nice, anything like that. It was all 'the glass exploded.' And I was shocked," she said.
Glass tables have pros and cons
Glass patio tables are very popular because they are lightweight, affordable, and easier to keep clean than metal tables. You can often find a set for sale outside a grocery or discount store for under $300.
But that tempered glass can have a downside, no matter what brand.
Glass installer Gary Orman told our sister station WFTS-TV that he sees shattered glass all the time, and says the experts say temperature changes appear to be the cause in most cases.
Reports say that with patio tables, any pressure on the side of the glass can cause shattering, such as an umbrella pole blowing in the wind, or the glass trying to expand in the hot sunlight, but then getting squeezed by the table frame.
Patio tables make up just a fraction of complaints, however. The Consumer Product Safety Commission has hundreds of complaints about tempered shower doors, desks and glass cabinets all breaking without warning.
But Orman says tempered glass is very safe, as a demonstration showed.
While the standard "plate" glass shattered into large sharp pieces, the tempered glass broke into thousands of tiny pieces, less likely to cut you. It's scary to see, but safer this way.
Risk is low
A spokesman for Canadian-based Courtyard Greations, John Greenberg, told us that out of well over 10,000 glass patio tables they sell each year, they receive, at most, "just two or three complaints" of shattering.
The Wilsons realize the risk is very low, but are going to avoid glass next time. "I still wouldn't think that a table would explode from it being hot outside," Andrew Wilson said.
Kroger, where they bought the table, says it has had no other complaints of this happening. However, both Kroger and Courtyard Creations are working to refund the Wilson's money.
So how can you protect your family? The industry insists glass tables are safe, and the government has declined to order any recalls.
However, if you are concerned, you may wish to consider a sold wood or metal patio table, where there's no risk of sudden shattering.
As always don't waste your money.
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