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Continual mail mixups in Ohio City, Tremont leaves neighbors frustrated

Posted at 4:33 PM, May 23, 2019
and last updated 2019-05-23 23:22:40-04

CLEVELAND — Some neighbors in Ohio City are getting the wrong mail, leaving them frustrated, missing important letters and bills.

While Ward 3 Councilman Kerry McCormack claims it's been an issue for years, neighbors tell News 5 it's gotten worse over the last few months.

Dan Edmundson lives on Bridge Street in Ohio City, and said he has to go find his mail almost every day.

“Mail was just not getting to me. I would have to go look at other apartments, talk to other neighbors to get my mail," he said.

McCormack said the problem ebbs and flows, and has since he took his seat three years ago. Reaching out to USPS himself, he blames the issue on the Post Office.

“If it’s an issue of a temporary mail delivery person, why isn’t that transition happening smoothly," he said. “What’s going on at the main mail hub?”

USPS spokesperson Naddia Dhalai sent News 5 a statement:

The Postal Service is actively involved in improving the mail service in the Ohio City and Tremont area. Our goal is to continue to strive to provide excellent customer service while looking to remedy any concerns of our customers. If a customer receives a misdelivered mailpiece, simply return the mailpiece by leaving it in a USPS Collection Box or your mail receptacle with the notation "Not at this address" marked on the envelope. Customers can also call 1-800-ask-usps with any concerns.