NewsLocal News


February SNAP emergency allotment issue resolved after delay due to vendor issue, ODJFS says

Governors plead for food stamp flexibility amid pandemic
Posted at 5:35 PM, Feb 28, 2023
and last updated 2023-03-01 07:37:57-05

SNAP recipients in Ohio experienced a delay in the distribution of February emergency allotments of SNAP EBT benefits Tuesday due to an issue with the vendor, the Ohio Department of Job and Family Services announced.

On Wednesday morning, ODJFS reported that the issue had been resolved and SNAP recipients should be seeing those benefits in their accounts.

The agency's SNAP EBT vendor informed them that they were experiencing a delay in the processing of February emergency allotments, ODJFS stated in a news release and Facebook post on Tuesday at about 5 p.m.

“We are working with the vendor to resolve the issue and ensure the February emergency allotments are distributed as quickly as possible,” ODJFS stated. “We apologize for the inconvenience.”

News 5 received multiple calls from SNAP recipients Tuesday reporting that their February emergency allotments have not come through.

February will be the last month that extra SNAP benefits are distributed as Congress passed a law terminating the program after the issuance of February 2023 emergency allotments.

Watch our report from Monday about the end of these benefits:

Extra benefits to help people buy food during pandemic coming to an end

RELATED: Extra benefits to help people buy food during pandemic coming to an end

Watch live and local news any time:

News 5 Now: Morning

Download the News 5 Cleveland app now for more stories from us, plus alerts on major news, the latest weather forecast, traffic information and much more. Download now on your Apple device here, and your Android device here.

You can also catch News 5 Cleveland on Roku, Apple TV, Amazon Fire TV, YouTube TV, DIRECTV NOW, Hulu Live and more. We're also on Amazon Alexa devices. Learn more about our streaming options here.