Lakewood officials met with the Public Utilities Commission of Ohio on Thursday to launch an investigation into the ongoing power outages in the city.
News 5 spoke to Lakewood residents in January who were frustrated by the consecutive outages that had occurred in the area.
RELATED: Lakewood residents want to know why their power keeps going out
Just last month, resident Candice Gibbons voiced her frustrations after power outages returned to the neighborhood, saying, “It's a lot. It really is. It's just it's getting old, fast.”
RELATED: They're back. Power outages return to West Park and Lakewood.
Lakewood Mayor Meghan George told News 5 about the meeting with FirstEnergy, stating that the company is aware of the root cause of the issue.
"This has to do with a Lakewood substation that is having a variety of issues. So right now they have a fix in place that they have a temporary substation servicing for the substation until they can get this permanent fix, which they've told me due to supply chain issues, they're not going to have till (2026) or (2027)," George said.
News 5 reached out to FirstEnergy on Thursday for a comment on the meeting.
Late Friday night, the energy company sent News 5 a statement, which was added to this story on Monday morning.
Our customers count on us, and we take that responsibility seriously. In recent months, we’ve made key improvements to strengthen the electric system, with more planned through our Energize365 initiative to enhance reliability in Lakewood and surrounding communities.
Last week, Lakewood provided grocery relief to residents affected by a power outage that lasted over 24 hours.
RELATED: City of Lakewood offering grocery relief to residents impacted by recent power outages