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Emergency phone lines across Cuyahoga County restored

Posted at 11:27 AM, May 26, 2019
and last updated 2019-05-26 14:13:12-04

CUYAHOGA COUNTY, Ohio — UPDATE: All emergency phone lines across Northeast Ohio have been restored.

The outage was due to limited connectivity.

"The Cuyahoga County 911 software experienced an issue with limited connectivity for a short time today. At no time were 911 calls unable to be answered. Both the 911 vendor and AT&T have tested and confirm the 9-1-1 system has been fully restored and operating as normal," CECOMS supervisor Christopher Minek said.


Emergency phone lines across Cuyahoga County are experiencing outages.

Communities throughout the county are asking residents to call their non emergency numbers.

Services in Beachwood and Pepper Pike have been restored.

Parma, Parma Heights and Brooklyn dispatch can be reached at 440-499-4876.

Olmsted Township residents can call 1-440-235-3335 for police and 1-440-235-3746 for fire and EMS.

If 911 isn't working for Rocky River residents, call 440-331-1234.

If Fairview Park residents can't get through using 911, they can call 1-440-333-1234.

If you don't know your local number, you can call the Cuyahoga County Office of Emergency Management at 216-771-1363.

It is unknown when the phone lines will be fixed.