Massive phone outage just west of Cleveland

Posted at 4:50 PM, May 09, 2016
and last updated 2016-05-09 21:15:11-04

UPDATE 7:45 p.m.: University Hospitals Parma Medical Center, UH Parma Hospice and UH Parma Health Education Center was unable to place external calls on landlines as of 7:35 p.m. Monday.

UH said most patients and families can still call in and out on personal cell phones. 

While lines were being repaired, UH reported, emergency phones were provided throughout the hospital for outgoing calls. 


UPDATE 7 p.m.: Fairview Park police report their admin lines down. Residents should call 216-926-8491 or 216-926-8489 for non-emergencies. 


Most homes in an area just west of Cleveland are without phone service in Ohio Monday and that includes police and fire divisions in Rocky River, according to Cuyahoga County.

Rocky River, Fairview Park and Lakewood are cities included in a Cox Communications outage.
But the county said that cell phone callers can still use the region's 911 emergency call system.
Rocky River police or fire can be reached using (440) 331-1212. But the city asks callers to use the number for serious police or fire matters only.
Fairview Park requested that callers hang up and dial 911 if they receive a busy signal when calling police or fire.
Lakewood has reported police and fire phone lines as unaffected.
The county said it does not know at this time how long the outage will last but that it will provide updates.