Some voters in Geauga County Tuesday were incorrectly told at the polls they had already voted absentee, Geauga County Board of Elections Director Debbie Reiter confirmed.
Residents in the county were told to fill out a provisional ballot after there was an issue stemming from the Geauga County Board of Elections computer software.
Earlier Tuesday, when data was transferred from the voter registration log to the polling pads, which are used for voters to sign in at polling locations, it caused a glitch in the system.
"The pads weren't updated correctly," Reiter said.
Reiter said poll workers are instructed to call the board office to confirm whether or not someone had requested an absentee ballot or had been incorrectly flagged by the software error.
If the voter did not request an absentee ballot, they are allowed to vote, Reiter said. If a voter did request an absentee ballot, the poll worker is instructed to give out a provisional ballot.
"We feel bad, we don’t want voters to feel voting isn’t enjoyable," said Reiter.
As of 12:30 p.m., poll pads in the city of Chardon were fixed. Workers are at other locations to fix the error.