MANSFIELD, Ohio — Opening weekend at Snow Trails has been the escape so many have been looking for.
“It feels great especially because all year being inside, it feels great,” said visitor Bekah Eddy.
Eddy, who visited the resort Saturday with her sister Ava, says it’s her stress reliever in the middle of a pandemic.
“I work in healthcare, so it sucks. It’s real,” she said.
The sisters have been coming to Snow Trails since they were kids, but their tradition of hitting the slopes is a little different this year with state mandates and health safety guidelines in place.
“I want to make sure that everyone keeps their distance, wear their face coverings and is able to ride with who you arrived with on the lifts,” said Marketing Manager Nate Wolleson.
Wolleson says their teams have had countless meeting making sure they were ready and could have a safe opening weekend all while celebrating 60 seasons.
“We’ve been able to really incorporate a lot of great people to make this happen.”
Snow Trails rolled out its safe season plans. In it, customers are asked to follow all COVID-19 safety guidelines. The resort is also directing customers to book and buy tickets online to limit touch points around the resort. Capacity has also been cut down.
Wolleson says with so much uncertainty, the resort is now offering a “fun guarantee” credit for season pass holders. A pass refund option is available for purchase for everyone else.
“If anything related to self-safety or health comes into play for someone a fund guarantee resort credit can be given back to them,” he explained.
Wolleson says the changes have brought on some anxiety for crews, but seeing the slopes fill up makes it worth it.
“This is good. It’s a release, something we can actually do,” Eddy said.