South Euclid Police show tact in dealing with unruly shoppers

Woman arrested at South Euclid Sprint store
Posted at 11:27 PM, Nov 28, 2016
and last updated 2016-11-29 13:19:51-05

The South Euclid Police Department is far from alone in dealing with unruly shoppers this holiday season, after arresting a Warrensville Heights woman at its Cedar Road Sprint store.

Police said 28-year-old Brittany Campbell was arrested at the store after she refused to leave while complaining to management that they didn't have the phone she ordered in stock.

Police report Campbell refused to follow police orders and tried to re-enter the store and that's when she was arrested and charged with disorderly conduct and criminal trespassing.

The arrest was captured on police body camera showing Officer Joe Di Lillo asking Campbell to leave the store in a verbal exchange that lasted more than 5 minutes.

South Euclid Police Chief Kevin Nietert told News 5 shopper stress can be an issue during this time of the year, especially when it comes to competition to obtain limited sale items.

Nietert referenced video of shopper generated disturbances captured on camera from across the country this past holiday weekend.

The Chief also said a number of shoppers at South Euclid stores were caught going through the self checkout, but not scanning all of their items.

Nietert said shoppers could face jail time if convicted, especially if they're charged with a first-degree misdemeanor.