NewsLocal News


Woman's landline number finally ported for husband with Alzheimer's disease after News 5 report

Posted at 8:23 PM, Feb 10, 2023

A viewer called us Friday to say she was ecstatic that her landline telephone is now working. News 5 Investigators went to bat for Barbara Stefanick; she wanted her number ported from her old home in Massachusetts to her new home in Ohio. Her husband has Alzheimer's disease and that landline number is the only one he knows.

Stefanick was getting the run around from three different phone companies, but not anymore. Today, the porting process was completed and Stefanick said if it wasn't for News 5 it wouldn't have been done.

If you have a story that you want News 5 investigators to dig into, you can email us at or call 1-888-WEWS-TIP.

RELATED: Woman fighting with phone companies to get landline number ported for husband with Alzheimer's disease

You can watch more about Stefanick and her battle with the phone companies in the player below:

Woman fighting to get landline number ported for husband with Alzheimer's

Download the News 5 Cleveland app now for more stories from us, plus alerts on major news, the latest weather forecast, traffic information and much more. Download now on your Apple device here, and your Android device here.

You can also catch News 5 Cleveland on Roku, Apple TV, Amazon Fire TV, YouTube TV, DIRECTV NOW, Hulu Live and more. We're also on Amazon Alexa devices. Learn more about our streaming options here.