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Want to work from home and set your own hours? Liveops is hiring customer service agents

File image: Working from home.
Posted at 8:42 AM, May 20, 2020
and last updated 2020-05-20 19:22:07-04

CLEVELAND — We know a lot of people have lost their jobs in the fallout from the coronavirus pandemic and are looking for work. We want to help people rebound. That is why News 5 is making it a priority to connect job seekers to companies that are hiring right now.

Liveops is one the hottest jobs out there and could be a side hustle or a full-time gig.

It offers a flexible schedule and is great for people who consider themselves a go-getter and a people-person.

Liveops is a virtual call-center company.

The Arizona-based business has more than 20,000 employees nationwide, with a good chunk working right here in Ohio, says the CEO.

The independent contractors work from home and set their own hours. Basically, agents handle a company’s customer service calls. You are the call center from the comfort of your own home.

Greg Hanover, Liveops CEO, says agents are paid by the minute and generally make $12 to $15 an hour, but you can make more money for handling more complex calls.

"The mindset of the workforce is really shifting out there," said Hanover. "People want more control of their schedules. They don't want to have the typical eight to five office job. So, a model like this allows you to have that flexibility. Allows you to work from home and create your own schedule."

Hanover says applications to Liveops have increased 250% over the last six weeks.

He says typically, once you fill out an application, it takes about two to four weeks before you’re working.

If you're interested, here's a link to apply.

If you are a business hiring right how, please let us know.


This story is part of The Rebound: Northeast Ohio, News 5's initiative to help people through the financial impact of the coronavirus by offering one place to go for information on everything available to help and how to access it. We're providing resources on:

Getting Back to Work - Learn about the latest job openings, how to file for benefits and succeed in the job market.

Making Ends Meet - Find help on topics from rent to food to new belt-tightening techniques.

Managing the Stress - Feeling isolated or frustrated? Learn ways to connect with people virtually, get counseling or manage your stress.

Doing What's Right - Keep track of the way people are spending your tax dollars and treating your community.

Reopening Ohio
Gov. Mike DeWine and the State of Ohio have established a plan to begin reopening Ohio businesses starting May 1. Below is a timeline of the businesses allowed to reopen.

May 1: Medical care – non-essential surgeries and procedures that do not require an overnight stay will be allowed beginning May 1.
May 4: Manufacturing, distribution and construction businesses that were ordered to cease activities may reopen on May 4, as well as general office environments.
May 12: Retail establishments and facilities will be allowed to reopen on May 12.
May 15: Salons, barbershops, day spas, tanning facilities, massage parlors, tattoo parlors and piercing businesses. Restaurants will be allowed to serve patrons on outdoor patios. More details here.
May 21: Restaurants and bars will be allowed to reopen for dine-in service. Read more here. Campgrounds will be allowed to reopen. Read more here.
May 22: Horse racing will be allowed to resume, with no spectators. Casinos and Racinos are not included in the reopening. Read more here.
May 26: Gyms, fitness centers, regulated pools, recreation centers and studios will be allowed to reopen, with new requirements. Non-contact and limited-contact sports leagues, such as golf, baseball and tennis will be allowed to resume. BMVs across Ohio will reopen, but government officials encourage citizens to utilize the BMVs online services when possible. Read more here.
May 31: Day care centers will be able to reopen in Ohio. Read more about the plan to reopen day cares here. Day camps and summer camps will also be allowed to operate. Details on that here.

While these announced reopenings encompass the majority of the businesses, agencies and events closed and canceled by the state's orders, the governor has not yet made an annoucements on when K-12 schools in the state will reopen, nor when places of public amusement, such as theme parks, gambling businesses, skating rinks, movie theaters, and others will be allowed to reopen. See a full list of indoor and outdoor places that remain closed here.

Click here for more details on the state's "Responsible RestartOhio" plan.