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TownHall tops City of Cleveland's list of COVID-19 non-compliance complaints

Posted at 9:55 AM, Dec 30, 2020
and last updated 2020-12-30 09:55:18-05

CLEVELAND — The City of Cleveland released an update to its non-compliance report for establishments failing to follow COVID-19 orders, and TownHall tops the list with the highest number of complaints.

TownHall has received 62 complaints since March. The restaurant has received 25 complaints about employees not wearing masks.

JACK Casino was near the top of the list, receiving 43 complaints during the pandemic and 25 complaints of employees not wearing masks.

Other businesses with a high number of complaints include the Greater Cleveland Regional Transit Authority with 36 complaints, Walmart in Steelyard Commons with 31 complaints, Tavern of Little Italy with 29 complaints, and West Side Market and the Cleveland Zoo, both with 24 complaints.

The Cuyahoga County Administration Office also received numerous complaints, with 12 since the start of the pandemic.

In total, 1,826 complaints for no masks have been received to date, 1,191 complaints for mass gathering have been received and 764 complaints for no social distancing have been received.

The number of complaints received by the city has drastically dipped since July when the number of complaints received skyrocketed after the city launched a website allowing residents to submit complaints online.

To read the city’s full report, click here.

RELATED: TownHall bar owner defies mask mandate amid complaints, COVID-19-positive employees, investigation