Armor Vax partners with 18 local health departments to make scheduling a COVID-19 vaccine easier

Company recognizes one-star ratings
Posted at 11:55 AM, Feb 10, 2021
and last updated 2021-02-10 11:55:54-05

CLEVELAND — There’s now an app that is trying to make getting a COVID-19 vaccination appointment easier.

RB Medical Supply developed an app called Armor Vax that allows users to find providers and schedule your appointment.

It’s teaming up with 18 county health departments for scheduling, including ones in Northeast Ohio.

When News 5 checked the Armor Vax app, it had a lot of 1-star reviews.

The company behind the app responded.

"We have seen those reviews, we understand there's frustration about the availability of the vaccine, and we're not a provider, so we're working diligently as many appointments available as possible,” said Alex Roth, director of government affairs for RB Medical Supply.

There were also complaints about the app not working if you have Medicaid. Roth said there’s a box to check if you don’t have insurance.

He says since launching in December, Armor Tax has helped administer 35,000 vaccines and about 30,000 more appointments are scheduled in the next 10 days.

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