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Social Security Administration says monthly benefits will not be affected during COVID-19 crisis

Social Security
Posted at 12:14 PM, Mar 31, 2020
and last updated 2020-03-31 12:14:47-04

CLEVELAND — Officials from the Social Security Administration ensure monthly benefit payments will not be affected by the COVID-19 pandemic.

“Social Security will pay monthly benefits on time and these payments will not be affected by the COVID-19 pandemic,” said Commissioner Andrew Saul. “I want our beneficiaries to be aware that scammers may try to trick you into thinking the pandemic is stopping or somehow changing your Social Security payments, but that is not true. Don’t be fooled.”

The Social Security Administration wants to remind the public that payments from the newly enacted, Coronavirus Aid, Relief and Economic Security Act or CARES Act, will come from the Department of Treasury, not the Social Security.

Since local offices are closed, the public can still reach their field office by checking the Field Office Locator here.

Beginning Tuesday, the agency is temporarily changing the national hours.

The hours will change from 7:00 a.m. to 7:00 p.m. EST to 8:00 a.m. to 5:30 p.m. EST. The agency is experiencing longer than normal wait times on the 800 Number and asks the public to remain patient, use its online services, or call their local office.

Remember, our Social Insecurity feedback form is still up where you can write us your concerns and we have a Social Insecurity Facebook page dedicated to your questions.

Visit our Social Insecurity page for more reports and advice.

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