CLEVELAND — Officials from the Social Security Administration ensure monthly benefit payments will not be affected by the COVID-19 pandemic.
“Social Security will pay monthly benefits on time and these payments will not be affected by the COVID-19 pandemic,” said Commissioner Andrew Saul. “I want our beneficiaries to be aware that scammers may try to trick you into thinking the pandemic is stopping or somehow changing your Social Security payments, but that is not true. Don’t be fooled.”
The Social Security Administration wants to remind the public that payments from the newly enacted, Coronavirus Aid, Relief and Economic Security Act or CARES Act, will come from the Department of Treasury, not the Social Security.
Since local offices are closed, the public can still reach their field office by checking the Field Office Locator here.
Beginning Tuesday, the agency is temporarily changing the national hours.
The hours will change from 7:00 a.m. to 7:00 p.m. EST to 8:00 a.m. to 5:30 p.m. EST. The agency is experiencing longer than normal wait times on the 800 Number and asks the public to remain patient, use its online services, or call their local office.
Remember, our Social Insecurity feedback form is still up where you can write us your concerns and we have a Social Insecurity Facebook page dedicated to your questions.
Visit our Social Insecurity page for more reports and advice.
Additional Coronavirus information and resources:
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Click here for a page with resources including a COVID-19 overview from the CDC, details on cases in Ohio, a timeline of Governor Mike DeWine's orders since the outbreak, coronavirus' impact on Northeast Ohio, and link to more information from the Ohio Department of Health, the Cuyahoga County Board of Health, the CDC and the WHO.
View a global coronavirus tracker with data from Johns Hopkins University.
Here is everything you need to know about testing for coronavirus in Ohio.
Here's a list of things in Northeast Ohio closed due to coronavirus concerns
See complete coverage on our Coronavirus Continuing Coverage page.
