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Veterans Affairs primary care facilities to reopen next week, with virtual services preferred

Posted at 1:07 PM, May 01, 2020
and last updated 2020-05-01 13:07:54-04

CLEVELAND — Veterans Affairs announced Friday that all VA primary care locations across Northeast Ohio will reopen next week on May 4 for urgent in-person care, though some face-to-face services will still be limited to prevent the potential exposure of COVID-19 to patients and staff.

The VA states that the facilities will have social distancing and screening protocols in place.

Additionally, the following restrictions have been announced:

  • All who enter VA Northeast Ohio facilities must wear a non-healthcare mask. Cloth or homemade masks may help protect others from a person who could unknowingly be transmitting the coronavirus.
  • Visitor access is restricted at all VA Northeast Ohio facilities. Visitors are strongly discouraged, and those under the age of 18 will not be allowed. Visitors who screen positive for symptoms (fever, shortness of breath, cough) will not be allowed in VA facilities.
  • If Veterans have a fever, cough or shortness of breath, the VA asks that they stay at home and contact their primary care provider for guidance on the management of their symptoms.

The VA asks that anyone who needs routine or non-urgent care to use telephone or video appointments. To do so, veterans can visit Myhealth.va.gov to set up an appointment. For more information on video appointments, click here.

Veterans can also call 1-888-350-3100 for tele-triage services. More information can be found here.

Patients who need to request prescription refills can utilize the refill mobile app. Click here for information on how to download the app.

Any veteran who has a non-urgent health questions can send an online message to VA. You can find instructions on how to do so, here.

Additional Coronavirus information and resources:

Read our daily Coronavirus Live Blog for the latest updates and news on coronavirus.

We're Open! Northeast Ohio is place created by News 5 to open us up to new ways of thinking, new ways of gathering and new ways of supporting each other.

Click here for a page with resources including a COVID-19 overview from the CDC, details on cases in Ohio, a timeline of Governor Mike DeWine's orders since the outbreak, coronavirus' impact on Northeast Ohio, and link to more information from the Ohio Department of Health, the Cuyahoga County Board of Health, the CDC and the WHO.

See data visualizations showing the impact of coronavirus in Ohio, including county-by-county maps, charts showing the spread of the disease, and more.

The federal government has begun distributing $1,200 Economic Impact Payments to millions of Americans to help relieve the economic burden caused by coronavirus. Click here for everything you need to know about checking the status and receiving these payments.

The CDC and the Ohio Department of Health are now recommending the use of cloth face coverings in public to slow the spread of COVID-19.

Read more about the CDC's recommendation here. Here is a step-by-step guide on how to make a face mask from common household materials, without having to know how to sew.

View a global coronavirus tracker with data from Johns Hopkins University.

Here is everything you need to know about testing for coronavirus in Ohio.

Here's a list of things in Northeast Ohio closed due to coronavirus concerns

See complete coverage on our Coronavirus Continuing Coverage page.